Frequently asked questions
FAQ
How long does it take to get my product?
How long does it take to get my product?
Domestic shipping can take up to 5 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
Do you ship internationally?
Do you ship internationally?
Yes, we ship our products all over the globe.
Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
Is ther free shipping?
Is ther free shipping?
Yes, we offer free shipping for orders over $200. Check the cart to see the current deal on free shipping..
Do you offer warranty for your products?
Do you offer warranty for your products?
All our products are subject to quality control.
Our warranty provides a guarantee against manufacturer defects.
The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.
It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
Do you offer refunds?
Do you offer refunds?
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
How long after I purchase can I ask for a refund?
How long after I purchase can I ask for a refund?
A refund request can be submitted within a month after the purchase is made.
How much can I get refunded?
How much can I get refunded?
In the case when the packaging has been opened and the product has been used, you are eligible for a partial refund.
In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligible for a refund.
Please check our Terms of Service to see if you're eligible for a refund.